Shipping Policy

Thank you for choosing Medzzi!

Our Shipping Policy outlines the details of how we handle the shipping of your orders.

1. Shipping Partners

Reliable Partners: At Medzzi, we partner with trusted courier services to ensure timely and secure delivery of your orders. We work with reputable carriers (Shiprocket) to deliver your packages safely to your doorstep.

2. Shipping Locations

Nationwide Delivery: Medzzi offers shipping services across India. Whether you're located in a bustling city or a remote area, we strive to reach you with our nationwide shipping network.

3. Shipping Times

Processing Time: Orders placed on Medzzi are typically processed within 0-2 business days. Once your order is processed, you will receive a confirmation email with tracking information.

Delivery Time: The delivery time for your order may vary depending on your location and the shipping method selected at checkout. We aim to deliver your order within 1 to 7 business days from the date of shipment.

4. Shipping Charges

Transparent Pricing:

• Free Shipping: We offer free shipping on orders above ₹1000.
• Applicable Costs: For orders below ₹1000, applicable shipping costs will be calculated based on the shipping method selected, the weight of the package, and your delivery location. The shipping charges will be displayed at checkout before you complete your purchase.

5. Order Tracking

Stay Updated: You can track the status of your order at any time using the tracking information provided in your order confirmation email. Simply click on the tracking link to view the current status of your package.

6. Shipping Restrictions

International Shipping: At this time, Medzzi only offers shipping services within India. We do not currently offer international shipping.

7. Shipping Support

Need Assistance?: If you have any questions or concerns about your order or shipping, please don't hesitate to contact our customer support team at customercare@medzzi.com. We're here to help!

8. Shipping Updates

Stay Informed: We will keep you updated on the status of your order via email. You will receive notifications when your order is confirmed, processed, and shipped, as well as any relevant tracking information.

9. Returns and Exchanges

Return Policy: For information on returns and exchanges, please refer to our Cancellations and Returns Page : https://www.medzzi.in/pages/refund-and-cancellation-policy 

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